The knowledge base is where your brand voice, business context, and content rules live. Every post and reply velociPost writes is grounded in it automatically — no re-prompting, no re-explaining, no "remember, we're a plumbing company" every time.
Give ten businesses the same AI model and the same empty text box, and you'll get ten nearly-identical posts that sound like AI wrote them. That's not a failure of the model — it's a failure of context. The model doesn't know what it's writing for.
velociPost solves that by flipping the problem. Instead of asking you to re-prompt the AI every time, we give the AI a persistent home for everything it needs to know about your business. The model stays generic. Your context is what makes the output specific.
The knowledge base isn't a single text field. It's a structured store of everything the AI needs to know about your business — built up during onboarding, edited any time.
What you do, who you serve, where you operate, what you offer. The non-negotiable facts that every generation needs to stay grounded in reality.
How you talk. What you sound like when you're at your best — and what you don't sound like. Tone, style, vocabulary, pacing. The texture of your business's writing.
The guardrails. Topics that must always appear. Topics that must never appear. Tone directives that apply to every generation. These are absolute, not suggestions — the AI enforces them before output reaches you.
Every draft you approve, edit, or reject becomes context for the next generation. Rejection reasons are especially valuable — a short note like "too formal" tightens the voice on every future post.
No re-prompting. No "remember, we're a plumbing company" for the hundredth time. The knowledge base feeds every AI call automatically — before the model ever sees the request.
Persistent context sitting in your workspace. Your business. Your voice. Your rules. Your examples.
When it's time to generate a post, velociPost bundles your knowledge base with the specific request and sends it to Claude Sonnet.
A platform-native post — in your voice, with your rules respected, with your audience in mind. Ready for you to approve.
Same AI. Same prompt. The only thing that changes is whether the knowledge base is there.
The knowledge base isn't a black box. Every field is visible and editable. Change anything, anytime — updates apply to the very next generation.
Every field in the knowledge base is editable from Settings. Add rules, change tone, update your service area — saves instantly and applies to the next generation.
Every draft you approve, edit, or reject feeds back into the knowledge base. The voice tightens automatically as you use it.
Separate knowledge base for each workspace. Agencies can run distinct brand voices per client, with zero cross-contamination between accounts.
A business knowledge base is a structured store of everything the AI needs to know about your business before it writes anything — what you do, who you serve, how you talk, what you stand for, what you avoid. Instead of re-prompting the AI every time (the ChatGPT approach), the knowledge base gives it persistent context that feeds every generation automatically.
You answer a short onboarding — about 5 to 8 minutes — describing your business, your tone, your audience, and your content rules. That fills the initial knowledge base. As you use velociPost (edit drafts, reject posts, add rules), the knowledge base gets tighter automatically. You can also edit any field manually at any time.
Yes, after a short ramp. During onboarding you describe your tone, your style, and what your brand does and doesn't sound like. The first posts will be close. As you edit drafts and reject ones that don't fit, the AI uses those signals to tighten the voice. Most users say the output sounds recognizably like them within a week.
Business profile (what you do, where you serve, what you offer), audience (who you're talking to), brand voice (tone, style, words you use, words you never use), content rules (banned topics, required phrases, CTA patterns), and example content (drafts you've approved, drafts you've rejected with reasons). Everything flows into every AI generation automatically.
Yes. Every field is editable at any time from Settings. Changes apply to the next generation — not just new drafts, but the next reply the AI drafts and every piece of content going forward. You can also add, remove, or reorder content rules as your business or campaigns change.
Yes. One knowledge base powers content across all 11 platforms. The AI reads your knowledge base the same way every time, but writes platform-native output — so the LinkedIn post sounds appropriate for LinkedIn while still matching the voice you defined.
Each workspace has its own knowledge base. If you're an agency or you run multiple distinct businesses, you can create separate workspaces — each with its own brand voice, rules, and audience definition. A client workspace never bleeds into another client's content generation.
Yes — within a workspace, the knowledge base is shared by all seats. This keeps brand voice consistent no matter who's editing or approving posts. Agency accounts with multiple client workspaces keep each client's knowledge base completely isolated.
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